Airport Relief Areas

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Airport Relief Areas

Law Alert: New requirement that airlines create service animal relief areas at all U.S. airports by May 13, 2009. In addition, escort service, known as meet-and-assist personnel, will be required to show us to these areas and escort us to our next gate or destination, if this service is requested

The following information is intended to prepare you for the realities of what you will face in the airport

We are always looking to add to this information in order to help you navigate.
Please e-mail us with any information you may have.

Arizona Phoenix	Sky Harbor Intl Airport maintains two park areas: "Bone Yard" is just outside the Baggagge Claim level at the west end of Terminal 4. This 2,000 sf fenced in area is shaded in the day and lighted at night, and has a bone-shaped patch in the center filled with kitty litter and surrounded by crushed gravel. Pet owners can use the park's faucets and buckets to cool off their pets and the plastic mitts to clean up after them. "Paw Pad" is located just west of Terminal 3 inside a framed archway and a fence decorated with paw prints. The pet-relief area offers pets and their owners the same amenities as the Bone Yard, but instead of gravel and kitty littter, the Paw Pad has grass. We have found that Sky Harbor is the most dog friendly airport. MrPaws by Snow gives them 4 paws up, our highest award. Thank you Sky Harbor!!!
California Fresno Los Angeles Palm Springs San Diego San Francisco	Secure area is accessible and safe, but still inadequate. Plans in place in place to remodel. No fence, no water or cleanup. S LAX has no dedicated relief area. They do, however, have some leafy ground cover and some manicured grass just outside and to the right of Baggage Claim. Two (2) nice areas set aside: Out side of terminal across from the playground; and one inside after you pass through security there is a children's playground and a dog relief area. Thanks to Todd Wilson for calling this in. Todd said he would try to get a picture or two for the site. Three pet relief areas. Relief areas with drinking bowls and garbage areas with mitt dispensers are situated in fully fenced and landscaped areas with complete accessibility for the disabled, and are available 24 hours a day. Located outdoors: Terminal 1, Courtyard 1, Arrivals/Baggage Claim Level Terminal 3, Courtyard 4, Arrivals/Baggage Claim Level
Colorado Denver	Outside the main terminal there is a 10x20 feet, fenced-in area with trash bin and bags. There is an emergency phone. However it takes an hour from any concourse to take the train, and then walk to the dog relief area. That is, if you have good mobility and can walk fast, and if you are real lucky getting thru security in a reasonable time.	No photos available
Florida Jacksonville	Relief area is located at the far end of baggage claim. Down a few steps to the valet parking area. This information was submitted by Ruth Johnson.
Indiana Indianapolis	Two outside baggage area's, but not fenced and no poop bags. There are two inside secured areas (ask staff - many are unaware). US Airways has an area but it is down a flight of stairs to the 2' strip of grass. ( Thank you US Airways) It is so helpful that the aiirport has two relief area's inside the secure area of the terminal, especially for those with mobility issues. Please let the airport personnel know that you appreciate the relief area's inside the secure area of the terminal.
Illinois Midway O'Hare	Grassy area is located on the lower level to the side of the terminal near Door 1. Grassy areas are outside Terminal 1, lower level; and in front of the Hilton Hotel, opposite Terminal 2.
Michigan Grand Rapids	Gerald R. Ford International Airport (GRR) in Grand Rapids, MI provides a 30' x 18' fenced area located immediately off the west end of the passenger terminal curb front. Our Animal Relief Area is wheelchair accessibe with self-closing gate. Animal amenities include their choice of surface (concrete, gravel, grass, low ground cover), as well as a faux fire hydrant. People amenities include a bench, Mutt Mitts, and trash receptacle. Susan Sherman, Community Relations Coordinator for the Kent County Department of Aeronautics sent us this very helpful information and we thank her. If you use this airport, please send her an email leting her know you appreciate their facility. ssherman@grr.org
Minneasota Minneapolis	Poor	No photo available
Misouri St. Louis	None - at this time. 11/6/2009
Nevada Reno/Tahoe	Gate K-9 Bark Park has paw prints stamped on the sidewalk outside the terminal that lead to the enclosure just north of the Baggage Claim area. The park is landscaped with trees and a canopy for shade and stocked with fresh drinking water and plastic mitts for quick clean-ups.	No photo available
Ohio Columbus	Not too awful. No set aside area.	No photo avaiable
Oregon Portland	Relief area is located outside Baggage Claim at the north end of the terminal.
Pennsylvania Philadelphia	There are seven Pet Port areas located on the Departures Road and outside the Baggage Claim buildings. They vary in size from 250 to 600 sf by a 4 ft high fence wih a latching gate. The interior has a 4" deep mulch surface, a bench, faux fire hydrant, biodegradable pet waste bag dispenser with receptable and a concrete dog paw print. Some areas contain landscaped beds along the exterior perimeter of the fence and a concrete sidewalk to exit the area. Ask for directions to the one handiest for you.
Tennessee Nashville	No grass, no area yet. Very poor.
Texas Austin	Bergstrom Intl Airport has a small park with a figure-eight shaped dog walk located outside the lower level, just past the east end of the terminal. Landscaped and lighted at night, the park has stone benches, shade trees, grassy areas, a pet-level drinking fountain and plenty of mitts and receptacles for clean-ups.
Utah Salt Lake City	Grassy area by parking garage.
Virginia Dulles	Washinton Dulles International Airport - This link contains very helpful information, and is very comprehensive.
Washington Seattle	A small area has been set up outside the main terminal. Equipped with absorbent sand, plastic bags and a garbage can, it is located outside of Baggage Claim, just north of the terminal on the left under the outside stairs.

	CANADA
Alberta Edmonton	Relief areas for service dogs.
British Columbia Vancouver	A long way to the front of the airport, but lovely grass once you get there. Going through customs they often get you out of line so you can finish fast, and relieve your dog. No designated area - but they are under construction, so maybe . . .	No photo available

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